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Harbour Place (HP) opened in December 1996. The organisation is a registered charity (charity no. 1068647) and company limited by guarantee (company no. 3396688).

Clients who use the facility are primarily from the East and West Marsh wards of Grimsby. The East Marsh is ranked in the top 1% of most deprived wards in the country with a Super Output area ranking of 64. 25% of the resident population lives in neighborhoods ranked amongst the top 10% most deprived wards in the country (source National Statistics).

A key part of the project’s activities include, supporting and advocating on behalf of clients through signposting, referral and access to a wide range of statutory and voluntary sector agencies. A recent survey of new clients to HP identified 175 as being homeless or in temporary accommodation.

The project beneficiaries are the homeless and other vulnerable groups. The definition of ‘homeless’ is wide and varied and may represent people who live in hostels or in temporary supported housing accommodation. ‘Street homeless’ is used to refer to rough sleepers and others who may have somewhere to sleep at night (e.g. a friend’s house, hostel where they cannot stay throughout the day, or night shelter) but do not have anywhere to go during the day. Rough sleepers are a sub-set of the street homeless population. As with ‘homeless,’ vulnerability covers a wide spectrum of people, those who come into HP are the homeless, those with mental health, dual diagnosis issues, self harmers, the lonely the elderly, many of the people on low incomes and state benefits. From HP’s perspective the vast majority of its clients are vulnerable in one way or another.

The centre has received National Lottery funding since 2003 based upon delivering specific outcomes. Further, supporting the centres excellent reputation of delivering outcomes for the last six years was the five year funding from the BIG Lottery which covers nearly 50% of the centres overheads (January 2009 to December 2013). A key requirement for the Lottery panel was that the centre had to clearly demonstrate its ability to continue delivering smart outcomes relating to client employability skills, in depth housing advice and support, health and wellbeing together with supporting volunteering that will improve life skills and employment opportunities. The centre has been highly commended for its outcome based success over many years by the lottery.

HP has a team of 7 staff supported by 8 trustees and up to 18 volunteers. The decision making process is straightforward due to the nature and size of the management and staff team. The strategic management of the project is managed on a day-to-day basis by the Project Director who consults on a regular basis with the Board of Trustees. Monitoring of outcomes for the project is carried by the Project Co-ordinators on a daily basis and recorded in line with HP procedures.

Opening Times and Criteria

The night shelter is open from 9pm to 7am seven days a week, 365 days a year.

The shelter will provide a maximum of 15 beds.

Hot drinks, an evening meal and breakfast will be provided to residents. 

The use of showers and clean clothing are also available.

Eligibility Criteria:

  • To be eligible for a place on the night shelter a person must be a rough sleeper, sleeping on the streets of North East Lincolnshire.
  • Eligibility will be based on a person’s need. Priority will be given to people from North East Lincolnshire.
  • A person must be registered as a client at Harbour Place.

Out of Hours Referrals (Evenings and Weekends):

  • Out of hours referrals can only be made through the Home Options Team on 01472 313131 who will liaise with Harbour Place about any potential placement.
  • The decision whether to accept an out of hours referral will rest with Harbour Place staff. 

Terms and Conditions

To access the night shelter services, all clients must agree to the Centre’s terms and conditions. A copy of which will be given to each client on their first stay.

The Referral Process and Terms of Use

To find out more details please contact Harbour Place Hope Street Centre on 01472 355234 or 01472 353905.

How we're funded

Harbour Place relies on donations of  money and food and clothing from the public and community organisations, we are extremely grateful for the support we receive from our local community.

If you are interested in supporting Harbour Place through a donation please contact us to find out what we are currently in need of, contact the Hope Street Centre at 01472 355234.

To find out more about our supporters and funders, please click view the Our Funders page.


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