We are actively reviewing all relevant Policies, Procedures and Practices on an ongoing
basis. At all times, our emphasis will be on maintaining the service as far as possible, whilst
ensuring the safety and wellbeing of Clients, Staff and Volunteers remains paramount, and
our highest priority.
We have already taken a number of practical actions to mitigate risk as far as possible
● From Monday 16th March 2020, Staff temperatures will be taken when arriving at work
● Reviewing and strengthening our cleaning schedule as per the Government advice
● Ensuring ready availability of alcohol gels, antibacterial wipes, antibacterial soap and
paper hand towels across all parts of the Centre
● Increased signage / posters etc. throughout the Centre reminding Staff, Volunteers and
Clients to take proper precautions and to follow Government advice re: frequent
handwashing and social distancing
● Issuing Government advice to all Staff and Volunteers
● We have reviewed our rotas to “stagger” shifts for Staff and to make social distancing
● We are currently reviewing what form our Outreach provision will take going forward
We are disappointed that much of the advice has been generic and not specific to our
service area, and note that Homeless Link have raised this issue with the Department of
We will continue to review the position and currently we believe that the primary risk to
maintaining the service would be if we were unable to staff the service properly.
However, there are also a number of other concerns, including what provision is available if
a Client needs to self isolate. We believe that these challenges can only be effectively met
by a co-ordinated, multi-agency approach, as per the advice published by Homeless Link.
This will be required to provide Organisations and individual members of Staff with the
confidence and reassurance required if we are to maintain services.
The Board and Officers will continue to keep all elements of this issue under constant review
and will update our position on a regular basis.