Reporting a rough sleeper

If you see a person rough sleeping then you can report to us in a number of ways.  Please see and expand the list below for your options.
We ask people to give as much detail of the location and description of the person as possible.
Thank you.

You can call Harbour Place at the Hope Centre on 01472 355234 / 353905 Monday to Friday.

For times see office hours.

Alternatively you can register with StreetLink report via Streetlink at 

"StreetLink exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them.

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How does it work?

If you are concerned about someone you have seen sleeping rough in England or Wales, you can use this website to send an alert to StreetLink.

The details you provide are sent to the local authority or outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.

During the current cold weather, Severe Weather Emergency Protocol (SWEP) has been activated across many areas. This means extra emergency shelters are opened and local authorities have made additional provisions available to make sure they are getting people off the streets and into somewhere warm.

The reality of sleeping outside is dangerous whenever it occurs, but it is especially true during the winter, when extreme temperatures can kill.

Street outreach teams across England and Wales are likely to be very busy during this time working to find people a warm and dry place to stay, but they will respond to your alert as soon as they can" (StreetLink Website, 2019).

Out of office hours please call the Council’s Homelessness Prevention Service on 01472 313131.

Follow us on Twitter @HarbourPlace1 to keep up to date with what's happening at Harbour Place.


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